Spotlight
Anxiety Disorders in the Workplace
Looming
deadlines, increased workloads, high-pressure presentations,
and other job demands can leave workers feeling understandably
overwhelmed and stressed out. In fact, according to a
recent national survey from the Anxiety Disorders Association
of America (ADAA), 79 percent of U.S. workers suffer from
stress and anxiety daily.
While
a certain amount of stress on the job is normal, some
people experience stress and anxiety that is persistent,
irrational, and overwhelming, impairing their ability to
function at work and at home. These people may have
an anxiety disorder. Perople who live with an anxiety disorder
may turn down a promotion or other career opportunity
because it involves travel or public speaking; make excuses
to get out of office parties, staff lunches and other
events or meetings with coworkers; or be unable to meet
deadlines. Read on to learn more about the impact of anxiety
disorders in the workplace.
What
is an anxiety disorder?
Anxiety disorders are a unique group of illnesses
that fill people's lives with persistent, excessive, and
unreasonable anxiety, worry, and fear. They include generalized
anxiety disorder (GAD), obsessive-compulsive
disorder (OCD), panic
disorder, posttraumatic
stress disorder (PTSD), social
anxiety disorder (SAD), and specific
phobias. Although anxiety disorders are serious medical
conditions, they are treatable. Click
here to learn more.
How
can an anxiety disorder manifest itself at work?
An untreated anxiety disorder can have a major impact
on workplace conduct and comfort. Employees with anxiety
disorders commonly report feeling fatigued or tired, having
difficulty concentrating, feeling irritable, having trouble
communicating with others, and being less productive when
experiencing symptoms of their disorder during work. They
also may experience panic attacks, phobic avoidance, excessive
worry, feelings of detachment, unrelenting fear of embarrassment
or humiliation, or a need to unnecessarily repeat work
and other tasks over and over again.
What
situations trigger symptoms of an anxiety disorder at
work?
Everyone is unique and each person reacts differently
to particular situations. However, some work situations
are commonly cited as difficult by people with anxiety
disorders. These include dealing with issues and problems
(including customer, financial, and technical issues);
setting and meeting deadlines; maintaining interpersonal
relationships (with superiors, peers, and subordinates);
managing staff (including interviewing, hiring, firing,
training, and evaluating employees); and participating
in meetings and presentations.
How
can having an anxiety disorder affect success on the job?
An anxiety disorder can affect almost every major
aspect of work life, including job performance, quality
of work, ability to accept opportunities, ability to complete
work on time, ability to arrive at work on time, and relationships
with superiors, peers, and subordinates. This makes it
important for employees with an anxiety disorder to seek
help for their condition.
Should
I disclose my anxiety disorder to my employer?
The decision to disclose an anxiety disorder to an employer
is a personal one. Some
people choose to do so because they need accommodations, others
because they want to educate people about their condition,
and still others because they do not want to feel like
they are hiding something. Whatever the reason, disclosure
can be a big step emotionally and should be thought through
carefully.
Can I be fired or otherwise discriminated against for
having an anxiety disorder?
If you have a physical or mental disability and are
qualified to do a job, the Americans with Disabilities
Act of 1990 (ADA) protects you from job discrimination.
This law is enforced by the Equal
Employment Opportunity Commission (EEOC). Under the
law, you have a disability if you have a physical or mental
impairment that substantially limits a major life activity,
such as hearing, seeing, speaking, walking, breathing,
performing manual tasks, caring for oneself, learning,
or working.
You must be qualified to perform the essential functions
or duties of a job in order to be protected from job discrimination
by the ADA. This means two things: First, you must satisfy
the employer's requirements for the job, such as education,
employment experience, skills, or licenses. Second, you
must be able to perform the essential functions of the
job, or those duties that you can complete by yourself or with the help of a
reasonable accommodation. An employer cannot refuse to
hire you because your disability prevents you from performing
duties that are not essential to the job. For more information
on your employment rights, click
here.
Should an employee with an anxiety disorder ask for
an accommodation?
While in some cases it may be helpful to ask for accommodations
in the short term, as a rule it is far better for someone
to get help for their anxiety disorder. In the long run,
accommodations will not help people with anxiety disorders
solve their problems.
While
undergoing treatment, a personl with an anxiety disorder
or other mental illness may want to consider asking for
a reasonable accommodation in the workplace. What constitutes
reasonable accommodation is decided on an individual basis.
Examples include flexible scheduling or leave or extra
time to learn new tasks. An employer is obligated to grant
any requests for such accommodations unless it can be
proved that doing so would place an undue hardship
on the employer.
How
can the holidays affect life at work for someone with
an anxiety disorder?
The holidays are a time of increased activity, both
at home and at work. Office parties, holiday lunches, and
other social interactions with coworkers may be
difficult for employees with an anxiety disorder, particularly social anxiety disorder, also known as social phobia. It may be tempting
to come up with excuses to skip these activities, but such
avoidance does not help you get over your fears.
What
can I do to manage normal anxiety or the symptoms
of my anxiety disorder at work?
You can make life at work more manageable by taking
certain measures. Try these tips:
-
Keep working. Apart from the obvious financial reasons,
employment is important for enhancing your self-esteem
and adds to your social identity.
- Refine
your time-management skills. Work on prioritizing
projects and eliminating items so you only have a few
things to focus on each day.
-
Be realistic. Don't over-commit yourself by volunteering
for projects or work you don't have time for.
-
Savor success. Whether an accomplishment is big
or small, congratulate yourself and others on a job
well done.
-
Tell a trusted coworker about your disorder. Knowing
that someone at work is aware of your condition, and
accepting of it, can be comforting. It can help with
both anticipatory anxiety and if you are experiencing
symptoms.
- Educate
yourself about your disorder. Learn to recognize
the symptoms and how to handle them if you experience
them while at work.
-
Be healthy. Eat right, sleep, exercise regularly,
and cut down on caffeine. Adhering to the basics will keep
your body and mind in shape to handle challenging situations.
For
more tips on easing workplace stress and anxiety, click
here.
Where
can I find help at work and outside of work?
Many employers offer employee assistance programs
(EAPs) that provide information on stress, anxiety and
anxiety disorders. Employers also often assist employees
looking for help by referring them to a mental health
professional, providing them with a relaxation or stress
management class or plan, or providing brochures, videos,
and other materials. Check with your human resources
representative or department to find out what is available.
Find a therapist in your area by clicking
here. You can also search for a local support group by clicking
here.
What
treatments are available for anxiety disorders?
Most people who have an anxiety disorder can
be helped. With treatment, most are able to live full,
productive lives. Treatment is generally short term, ranging
from several weeks to a year or more, depending on a variety
of factors.
Although treatment is individualized, taking into account
patient preference, therapist training, and other patient issues, several standard
approaches have proved to be effective. Therapists
may use one or a combination of the following therapies:
- Behavior
Therapy. The goal of behavior therapy is to modify
and gain control over unwanted behavior. The individual
learns to cope with difficult situations, often through
controlled exposure to them.
- Cognitive
Therapy. The goal of cognitive therapy is to identify,
challenge, and change unwanted, unproductive thoughts,
feelings, and behaviors. The individual learns to separate
unrealistic thoughts and feelings from realistic ones.
As with behavior therapy, the individual is actively
involved in his or her own recovery.
- Cognitive-Behavioral
Therapy (CBT). Many therapists use a combination
of cognitive and behavior therapies, often referred
to as CBT, in which a patient learns recovery skills
that are useful for a lifetime.
- Relaxation
Techniques. Relaxation techniques help people
develop the ability to more effectively cope with the
stresses that contribute to anxiety, as well as with
some of the physical symptoms. The techniques
include breathing re-training, progressive muscle
relaxation, and exercise.
-
Medication. Medication is often used
in conjunction with one or more of the therapies
above. Sometimes antidepressants or anxiolytics (antianxiety
medications) can alleviate severe symptoms so
that other forms of therapy can go forward. Medication
may be effective as either a short-
or long-term treatment option, depending on the patient.
For
more information about treatment options, click
here.
Additional
Resources
American
Psychological Association
Bazelon
Center for Mental Health Law
Equal
Employment Opportunity Commission
Substance
Abuse and Mental Health Services Administration
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